Help Center

Understanding verification tiers

What each verification level unlocks and how to upgrade.

1

Tier 0 — Unverified

You can browse and search but cannot buy, sell, or withdraw. Complete verification to unlock the platform.

2

Tier 1 — Basic

Submit a valid government ID (national ID, passport, or driver's licence). Unlocks buying, selling, and standard withdrawal limits.

3

Tier 2 — Enhanced

Add address verification and a selfie check. Unlocks higher listing values and increased withdrawal limits.

4

Tier 3 — Business

Submit business documentation. Unlocks wholesale features, highest withdrawal limits, and priority support.

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