Help Center

Smart onboarding flow

How the Dukan onboarding wizard guides you through setup.

1

Choose your role

When you first register, choose whether you're joining as a buyer, seller, or rider. You can add more roles later.

2

Create your account

Enter your phone number, create a password, and verify your phone with an OTP code sent via SMS.

3

Set up your profile

Add your full name, choose a username, and optionally upload a profile photo. A complete profile builds trust.

4

Role-specific setup

Buyers set their city and delivery preferences. Sellers provide shop details. Riders enter vehicle and licence information.

5

Optional verification

Upload your ID and selfie for enhanced verification, or skip and do it later from your profile.

6

Get started

After setup, you're redirected to your dashboard with your first recommended action — browse listings, create your first listing, or check available deliveries.

Still need help?

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